Tarrant Assessment District Files Complaint With Property Tax Expert – NBC 5 Dallas-Fort Worth

A Fort Worth real estate agent known for helping tens of thousands of homeowners protest their property tax assessments will appear before a council on Thursday as part of an investigation into the complaints against him.

Real estate broker and property tax consultant Chandler Crouch got his start in real estate in 2002. Over the past five years, Crouch said he has helped at least 90,000 property owners protest their assessment to the Tarrant Appraisal District.

“Then in 2017, I had to hit the reset button on my business. When I did, I thought, ‘why don’t I just grab the old dream I have, or this future dream I have of helping a group of people and seeing if I can help a group of people here right now?’ “recalls Croupton.

Last year alone, Crouch says he filed 28,000 protests. He does not charge for his services.

“I don’t charge anyone anything and it doesn’t vary. I don’t care who you are. I’m here to help, and I’m happy to help,” he said. “The way people find out about me is purely through word of mouth. I would save someone a lot of money. They were going online and talking about it.

But in November 2021, Crouch received a letter from the Texas Department of Licensing and Regulation regarding four complaints signed by Randy Armstrong, director of residential appraisal.

The first complaint dates back to October 2021, when Armstrong alleged that Crouch “intentionally misled members of the Tarrant Review Board (TARB) with his testimony at a ‘market value’ protest hearing on June 16, 2021. ” by its “distortion of facts and abuses”. from his dual roles as a property tax consultant and licensed real estate agent/broker in Texas.

Crouch said the allegations were false.

“The Chief Assessor at the last Board meeting told me that in all the years he was Chief Assessor he was not aware of any complaints and was not aware of any complaints. ‘no complaints filed against a property tax consultant,’ he said. . “It’s very abnormal. It’s clearly an attack on me. They don’t want me to protest anymore. They want me to shut up.

Complaints are expected to be dealt with at a Thursday morning meeting with the Tarrant Appraisal District.

NBC 5 reached out to Armstrong for comment on the matter on Wednesday.

“There is currently a review of this matter underway, I prefer to wait until the review process is complete before commenting further on these matters,” Armstrong wrote in an email.

Similarly, Jeff Law, director of TAD, declined to comment on specifics on Wednesday. Law said the meeting was called to consult with council counsel about a letter from Crouch’s attorney, Frank Hill, regarding the complaints.

Crouch said he hoped members of the public would attend.

“They can recognize that I’m a bit bullied. All I did was try to help people,” he said. “Everyone should know what is happening in the assessment district, the assessment district should know that everyone is watching.”

The meeting at the Tarrant Appraisal District on Thursday morning will begin at 9 a.m. at 2500 Handley-Ederville Road in Fort Worth.

Penny D. Jackson